We strive to provide high-quality services, and we are committed to your satisfaction. If for any reason you are not satisfied with the services provided, please read our Refund Policy below.
1. Eligibility for Refunds
Refunds are provided at our discretion and are based on the following conditions:
Incorrect or Incomplete Service: If we fail to provide the agreed-upon service, such as missing SMS tasks or data entry errors, you may be eligible for a refund.
Service Not Delivered: If you purchase a service that is not delivered, a refund may be requested.
Payment Issues: If there is an issue with payment processing, such as accidental double charges, we will provide a refund.
2. Non-Refundable Services
The following services are non-refundable:
Completed Work: If you have already completed tasks, such as sending SMS messages or entering data, no refunds will be issued for those services.
Subscription Fees: Any recurring fees for subscription-based services are non-refundable unless otherwise agreed upon in writing.
3. Refund Request Process
To request a refund, you must contact us within [7-14] days of the service delivery. Please provide the following details in your request:
Your account information (name, email address, and transaction ID).
A description of the issue or reason for requesting a refund.
Any supporting evidence, such as screenshots or emails, if applicable.
Refund requests can be submitted via:
4. Refund Processing
Once we receive your refund request, we will:
Review the request and verify the issue.
Process the refund if the request is valid.
Notify you about the status of your request.
Refunds will be issued to the original payment method used for the purchase. Please allow [5-10] business days for the refund to be processed, depending on the payment method.
5. Partial Refunds
In some cases, we may offer a partial refund if:
The service was partially delivered or partially incorrect.
You cancel the service before completion.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about our refund practices.